Refund policy
Return & Refund Policy
InDesign Imposition Plugin
We offer a 30-day, 100% no-quibble money-back guarantee on our software.
If you are not satisfied for any reason, you may request a full refund within 30 days of purchase — no explanation required.
Digital Products Only
ImpositionSoftware.com sells digital software only.
No physical goods are shipped.
Your purchase includes:
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Immediate digital access to the InDesign Imposition Plugin
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Download delivery
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A license for the selected subscription period
Eligibility for Refunds
You are eligible for a full refund if:
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Your request is made within 30 days of purchase
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You are the original purchaser
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The license has not been abused or redistributed
Use of the software during the 30-day period does not affect eligibility for a refund.
How to Request a Refund
To request a refund, contact:
Please include your order email address and order number (if available).
Refund requests do not require justification.
Refund Processing
If approved:
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Refunds are issued to the original payment method
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Processing typically takes 5–10 business days
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Access to the software may be disabled after a refund is completed
If more than 15 business days have passed since approval, please contact us.
Software Issues
If the software does not function as described or fails to operate in supported versions of Adobe InDesign, we will:
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Attempt to resolve the issue promptly, or
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Issue a full refund if the issue cannot be resolved
Exceptions & Abuse
Refunds may be refused in cases of:
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License sharing or redistribution
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Repeated or abusive refund requests
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Fraudulent activity
This does not affect legitimate customers acting in good faith.
European Union – 14-Day Cooling-Off Period
If you are located in the European Union, you have the right to cancel your purchase within 14 days of purchase without providing a reason, in accordance with EU consumer law.
This right applies in addition to our 30-day money-back guarantee.
Governing Law
This policy is governed by and construed in accordance with the laws of England and Wales.
Contact
For refund or return questions, contact: